Processing Time
Orders for in-stock items are processed within 3 business days.
Once you approve the Quality-Control (QC) images, we ship your order the following business day (excluding Saturdays and Sundays).
Estimated Delivery Time
- USA & EU: Shipping typically takes 7–20 business days, depending on customs clearance and local delivery services.
- EMS Shipping: Available at $30 per item. EMS is more reliable and secure compared to standard airmail.
Customs & Import Duties
If your order is seized by customs when shipped via our recommended method, we will either:
- Issue a full refund, or
- Resend your package at no cost.
Please note: We are not responsible for any customs duties, taxes, or non-refundable shipping fees charged by your country.
Receiving Your Package
Ensure someone is available to receive the delivery at your provided address.
We are not responsible for undelivered packages due to recipient unavailability.
If you receive a suspicious or empty package, do not sign for it.
- Refuse the delivery, and
- Immediately report the issue to DHL or your local post office, especially if the weight of the package does not match the shipping records.
Shipping Address Policy
We only ship to the address specified in your order at checkout.
To update your shipping address:
- Log in to your account.
- Edit your address before placing the order.
Requests to change the shipping address via email after QC approval may not be processed. We are not liable for misdeliveries resulting from such changes.